Agents

This article describes a suite of specialised AI agents — Research, Support, and Content — each designed to perform a single focused job. The Research Agent gathers sources, checks facts, and summarises key information. The Support Agent answers questions and resolves issues around the clock. The Content Agent drafts, edits, and structures content ready to publish.

Overview

The Agents page presents a curated suite of specialised AI agents, each designed to focus on a single job and perform it well. Rather than a general-purpose assistant, each agent is scoped to a distinct function — research, customer support, or content production — enabling users to match the right tool to the right task.

Available Agents

Research Agent

The Research Agent gathers sources, checks facts, and summarises what matters. It is suited for tasks requiring information retrieval, source validation, and distillation of large volumes of content into concise, actionable summaries.

Support Agent

The Support Agent answers questions and resolves issues around the clock. It is designed for continuous availability, making it appropriate for customer-facing or internal helpdesk scenarios where timely responses are required regardless of business hours.

Content Agent

The Content Agent drafts, edits, and structures content ready to publish. It assists with writing workflows by producing well-organised text that meets publishing standards, reducing the manual effort required to move from a rough idea to a finished piece.

Design Philosophy

Each agent is a specialist rather than a generalist. The core principle is that a focused agent — one that does a single job well — delivers more reliable and consistent results than a broadly scoped tool. Users are encouraged to identify their specific need and engage the corresponding agent directly.

Key Facts

  • Three agents are offered: Research, Support, and Content.
  • Research Agent capability: source gathering, fact-checking, summarisation.
  • Support Agent capability: continuous question answering and issue resolution (24/7).
  • Content Agent capability: drafting, editing, and structuring content for publication.
  • The suite is positioned around the principle of single-responsibility specialisation.